A recent analysis of 193 questionnaires from users of Anthropic's Claude and Claude Code examined the factors behind account suspensions. The author compared the data with earlier research of 1,693 ban stories and found that explanations such as VPN usage, VPS hosting, or DNS leaks are not consistently linked to bans.
One case described a temporary block after a Russian passport check that was lifted within three hours with a refund, while another user experienced a 20‑time suspension of a paid Claude Max organization, followed by subscription cancellation without a refund. The findings highlight the lack of clear criteria for account restrictions on the service.